Retail Trends & Upcoming IT Solutions
Level 0. Manual process – (registers?) - pocket economy with paper history | |
Level 1. Simple Computer assisted invoicing | |
Level 2. Isolated Point of Sales (POS) solutions (stand alone) with bar code readers & payment stations (Credit Card) & Manual integration to finance processes (accounting) | |
Level 3. POS workstations with background ERP integration | |
Level 4. Online POS (web) with seamless ERP integration (SmartPOS) (Online & Offline) |
- AI - Artificial Intelligence (assisting humans)
- Machine learning (suggest solutions/articles)
- Intelligent things (user interfaces) - smart displays, drones, robots
- Data analytic (data science) (prospective based in historic data)
- Internet of Things (IoT) beacons to interact with customer smartphones
- Digital twins (digital representations of the real world)
- Cloud to the edge
- Conversational platforms (interactions with systems)
- Immersive experiences, augmented reality
- Maximizing and optimizing connections among processes, apps & devices (social & collaboration experience)
- Event driven processing (more dynamic) pushing information instead of waiting for request scenario to orchestrate custom services
- Continuous adaptive risk & building trust
- SmartPOS 5.1 (Optimized for pharmacies & retail stores)
- Compatible with idempiere 5.1 (July 2018)
- Enhanced UI - phase 1 v 5.2 (September 2018)
- QA & simplified processes (tablets, kiosks
- Additional features for marketing (adds, images)
- Enhanced support to POS devices (reader, scales, QR codes, electronic shelf labels)
- SmartECommerce 1.0 - Webapp (September 2018)
- E-commerce store – multilevel (amazon/mercado libre experience)
- SmartOrder 1.0 (APP) (September 2018)
- Online & offline – ordering platform for SmartPOS
- SmartLoyalty 2.0 plugin (October 2018)
Loyalty programs mgmt
- SmartReplicator 2.0 plugin ( November 2018)
Selective online & offline replication for idempiere
- SmartSocialPOS: Digital marketing + social network tools for sales + CRM integration – January 2019
- SmartRetailAnalytics – Big data & machine learning solutions to generate to increase sales and generate cross-market sales. Feb 2019
- SmartPayment (under review) March 2019
- Web gateway to simplify setup & transactions with payment gateways
- Smart IoT – Gateway to support new generation of IoT devices to interact with customers: beacons, smart displays,TBD
- SmartMarketplace
- Extension de e-commerce para contactos entre proveedores de servicios/distribuidores
- SmartLogistics (under review)
- Potential partnership with external provider
- SmartReality - Augmented reality models to simulate shopping experiences TBD
- SmartBioSecurity – ligth biometric security for retail
1. SmartTourism 2018-2019
SmartPOS & erp extension for hotels, restaurants & tourism vendors
2. SmartGanadero 3.0 (compatible with Idempiere 5.1)
Drones for automated distance monitoring,
Radio frequency sensors (radar for animals)
3. SmartAgro 1.0
Online & offline – ordering platform for SmartPOS